What is Copilot in Dynamics 365?
Dynamics 365 Copilot is Microsoft's AI-powered assistant that helps users complete business tasks more efficiently by leveraging generative AI.
Copilot can summarise customer interactions, draft emails, generate meeting notes, recommend next actions, analyse sales opportunities and assist customer service agents with contextual responses.
By reducing manual work and accelerating decision-making, Copilot improves productivity across sales, customer service, finance and operations teams.
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