What business process would you automate first with an AI agent?

Choosing the right business process is often more important than choosing the AI technology. A good starting point is a process that is repetitive, rule-driven, involves structured data, and has measurable business outcomes. Examples include customer support triage, employee onboarding, document processing, or service-request classification. Before automation, define the required tools, data access, approval points, security controls, and expected results. For high-impact actions, human approval should remain part of the workflow where appropriate. What business process would you automate first, and why?